CAREERS
📁
Personal Trust
📅
60464 Requisition #
For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 16,500 employees globally. We serve the world’s most-sophisticated clients – from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands.
 
We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.
 
As of June 30, 2016, Northern Trust Corporation had:
  • $122 billion in banking assets
  • $6.4 trillion in assets under custody
  • $906 billion in assets under management 
 
The Wealth Management Trust Team Leader role manages client relationships and delivers high quality fiduciary services. Partner assumes primary responsibility for overall client satisfaction as the relationship manager by collaborating with the service team and appropriate NT resources to ensure timely delivery of high quality fiduciary service, issue resolution, effective communication of client needs to partners, and development of advisory relationships with clients. The partner in this role manages direct reports through the corporate performance management system and all other personnel related initiatives and processes.
 
1. Manages assigned account base of wealth management clients by working with clients and their professional advisors to develop a thorough understanding of the client’s needs and goals. Exhibits working knowledge of governing documents and account agreements. Exhibits knowledge of fiduciary duties and applicable laws, including trust and tax law, estate planning techniques, financial planning, asset management and prudent investment principles. Seeks continued development of fiduciary and advisory skills through training and experience.
 
2. Guides client conversations for life driven wealth management. Provides proactive advice to clients on NT’s products/services, emerging issues, regulatory/tax changes, and appropriate actions for the client. Combines technical knowledge with fact finding and analysis to develop advice-driven solutions for clients. Explains complicated concepts to clients in a thoughtful way using non-technical terminology.
 
3. Cultivates relationships with referral sources and centers of influence to build the business; identifies and develops new business opportunities.
 
4. Focused client service with responsiveness, diplomacy and tact; proactive client contact through written and verbal communication with suitable frequency. Exhibits excellent time management skills.
 
5. Maintains a working knowledge of various NT resources and utilizes fiduciary knowledge, experience, and NT resources to identify opportunities for relationship enhancement.
 
6. Builds and maintains knowledge of NT fiduciary standards and practices, applies fiduciary knowledge and judgment to fiduciary relationships. Understands and complies with internal policies, processes and procedures to effect prudent risk management and judgment. Recognizes fiduciary risk issues and seeks appropriate resolution.
 
7. Teaches and mentors less experienced partners.
 
8. Works collaboratively with internal partners and external professional advisors in identifying client needs and goals and developing advice-driven solutions for clients.
9. Will be responsible for working with direct reports in the setting of goals and annual performance expectations and in providing ongoing and constructive feedback, coaching and training so as to ensure the performance standards required by the position are met.
 
10. Shows a commitment to developing their own personal leadership skill set and demonstrates a fair and equitable approach in recognizing, rewarding and developing each partner; supporting and mentoring them in achieving their career aspirations.
 
11..Participates in hiring process for trust advisors; provides feedback for annual review and compensation discussions of trust advisors with input based on evaluation of subject matter expertise and compliance with best fiduciary practices; assists trust advisors in development plan design and implementation.
 
12. Seasoned multi-disciplinary expert with extensive technical and / or business knowledge and functional expertise
 
13. Focus of role is on execution of strategic direction of business function activities
 
14. Carries out complex initiatives involving multiple disciplines and/or ambiguous issues
15. Displays a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness and productivity
 
16. Organizes the work of the fiduciary team, assigns tasks, sets short-term priorities, monitors all activities and ensures timely and accurate completion of the work
 
17. Conducts performance management and career development processes, and staffing and disciplinary actions
 
18. Provides input and support to budget management process
 The successful candidate will have:
  • 10+ years’ experience as a relationship manager in trust administration, estate administration, estate planning, or related fields.
  • Knowledge of fiduciary and financial products and services, usually acquired through related work experience, is required to manage client accounts.
  • Technical knowledge of investments, tax, legal, and operations usually acquired through formal education or related experience is required to service clients.
  • Knowledge of fiduciary standards, principles, and applicable laws and regulations usually acquired through training, seminars, or law school is required to administer accounts.
  • Skills in negotiating, problem solving, delegating, leadership, and sales are necessary to service the client relationship.
  • Leadership and organizational skills are required to work collaboratively with the Managing Director to meet and exceed Business Unit's goals.

 

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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), 1800-425-0333 (India), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements
  • APAC/India EEO Statement
    • APAC/INDIA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • Canada EEO Statement
    • Canada EEO STATEMENT

      Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

  • EMEA EEO Statement
    • EMEA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • USA EEO Statement
    • USA EEO STATEMENT

      It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO poster (U.S.)EEO is Law Poster Supplement