CAREERS

Technical Coordinator, Account Maintenance (Night Shift)

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Client Services
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79466 Requisition #

About Northern Trust
Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Working with Us

 

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve!

 

We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why Forbes ranked us the top employer for Diversity in 2018. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and ethical companies. Build your career with us and apply today.

 

Responsibilities
Under general supervision (but works independently most of the time), the Technical Coordinator-Account Opening works as part of a large team or multiple locations responsible for ensuring all assignments completed by Analyst, Sr Analyst, Associate Consultant or Consultant are in accordance to policies, procedures and controls and meet service level standards in place.


This role is also responsible for delivery of middle office services to Wealth Mgmt & Institutional client servicing teams. The role will also facilitate complex activities required to validate documentation, open & setup new accounts, transition assets, implement product solutions & setup global markets.

 

  1. Works as part of a large team or multiple locations that is responsible for ensuring all new cases are designated to the staff or regional teams.
  2. Provide support as a backup Team Leader
  3. Manage daily operational activities & supervise day-to-day work of team members (but not on a formal management role).
  4. Expected to assist with coaching & development of new hires & provide support on process improvement initiatives.
  5. May carry out complex activities & support quality review/approval process.
  6. Seeks to find flaws as early as possible to prevent an error or minimize the impact to both the client and organization, therefore, must be technically sound in functional area of expertise with a broad knowledge of the downstream operational groups.
  7. Will have constant interaction w/ internal partner groups, external parties & may have direct contact w/ our clients, therefore, solid communication & interpersonal skills required. 
  8. Technically versed in functional area of expertise; may serve as SME on projects and/or mentor w/ a focus on coaching & development of new hires.

Qualifications

  • 3 to 5 years of relevant Industry experience
  • Familiarity w/ functional process, downstream operational groups & risk associated w/ client events/cases essential in order to assess & delegate work.
  • Detailed oriented and ability to articulate inaccuracies to the staff and management are essential skills in order to prevent rec and mitigate risk.
  • Ability to multitask & problem solving skills are essential to maintain various client events, ensuring accurate & timely completion.
  • Analytical/Logical Thinking, Client Interfacing, Critical Thinking, Decision Making, Industry Knowledge, Project Management, Risk Management, Technical Knowledge

Work Hours

10PM-7PM M-F

 

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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), 1800-425-0333 (India), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements
  • APAC/India EEO Statement
    • APAC/INDIA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • Canada EEO Statement
    • Canada EEO STATEMENT

      Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

  • EMEA EEO Statement
    • EMEA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • USA EEO Statement
    • USA EEO STATEMENT

      It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO poster (U.S.)EEO is Law Poster Supplement