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Inv Perf / Support
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75706 Requisition #
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Principal Responsibilities


Technical Skills


•In-depth knowledge on capital markets and advanced knowledge of various asset classes and asset characteristics.
•Working knowledge of IRAS & the related products will be an added advantage
•Advanced working knowledge of Excel, MS Office suite.
•Advanced working knowledge either on Pre trade Compliance monitoring or Post trade Compliance monitoring.
•Knowledge of Charles River Compliance Monitoring tool will be an added advantage.

Process Management

•Daily load planning & prioritizing of deliverables (Daily and monthly)
•Ongoing maintenance of production procedure & documents. (DPAD/SLA/MRSD)
•Develops and implements process control procedures, and recommends solutions to recurring operations problems
•Review &authorize work of all direct reports for accuracy, and ensures that client specifications & standards are met
•Ensure set SLAs are either met or exceeded on a daily and monthly basis
•Monthly process KPIs are all prepared and released on timely manner
•Escalation management (First point of contact)
•Day to day relationship management with Home Country stakeholders.
•Act as an subject matter expert (SME)
•Develop and maintain all required MIS for the process & release them on time.
•Should be completely aware and periodically review Risk related issues with the Section Manager
•Drive Performance , productivity and efficiency through the team(s)

 

People Management


•Conducting one to one meetings, mid-year and annual appraisals of all direct reports
•Leadership and organizational skills  to  resolve day to day people  issues & provide prompt feedback to staff
•Celebrate Team success.
•Error analysis to identify possible knowledge gaps and subsequent trainings for all direct reports
•Ongoing maintenance of time keeping & updating work schedule and holiday schedule for direct reports
•Identifies training and development needs, and assist the SM to establish performance standards for the team including performance objectives.
•Skill Metrics & Talent management
•Own & support any projects for your team


Accountabilities:


•Employees are required to comply with the regulatory regime in which Northern Trust operates as appropriate to the above role
•Employees are expected to exercise due care and diligence, ensuring the areas the incumbent is responsible for are organised and controlled
•Employees are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties
•Reports to Operations / Section Manager as appropriate
•Responsible for a team of up to 10-12, including Analysts, Senior Analysts & Technical Coordinators


Skills:


•Assertive & effective communication skills & ability to manage difficult communication
•Be able to mentor through confidence and approachability
•Approachable and able to promote teamwork through creative solutions
•Good analytical, numerical and reasoning skills
•Time management and delegation skills
•MS Office, word and excel. Knowledge of IRAS applications is an added advantage
•Good understanding of IRAS and its products.
•Deep understanding of process and process improvement
•Knowledge of relevant regulatory environment


Core Competencies:


•Interpersonal (relationship builder, respectful, resolves problems, people friendly and organisational savvy)
•Communication (presentation skills, listening skills, oral communication skills, allows others to express themselves and written communication skills)
•Self-management (adaptability and resilience, learning behaviour, integrity and ethics)
•Motivation (performance standards, achieving results and persistent)
•Thinking (creative thinking, decision making, input seeking, logical thinking and solution finding)
•Organisational Knowledge (business knowledge, expert knowledge and external events impact)
•Client Service and Quality (quality, relationship building and client satisfaction)
•Administration (anticipates needs, execution, planning, process specialist, quality seeker and time management)
•Leadership (addresses difficult issues, builds effective teams focused on goals, champions new initiatives, fosters development, gives timely feedback and coaching, Idea generator and sets challenging performance standards)


Qualification & Experience :


•B.Com/MBA (Finance) with 6-7 years of total experience & 3-4 years in related industry (finance, capital markets, investment management /asset servicing industry).
•1 year in the current role/group as Team leader.
•Should have been a top performer in previous company in the recent year(s)




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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

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