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Process Manager, Australia Financial Reporting

📁
Accounting Portfolio / Fund
📅
73756 Requisition #
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About Northern Trust

For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 18,500 employees globally. We serve the world’s most-sophisticated clients – from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands.

We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.


As of September 30, 2018, Northern Trust Corporation had:

$10.8 trillion in assets under custody/administration
$8.2 trillion in assets under custody
$1.2 trillion in assets under management
$132 billion in banking assets 


Role Overview

This position supports the Australian Investment Accounting team and is responsible for monthly, quarterly, half-yearly and annual financial reporting, regulatory reporting and tax reporting to a diverse range of investment manager and superannuation fund clients. The position reports to the Manager of Australian Investment Accounting. 

The job holder is responsible leading/managing a team of Financial Reporting professionals (Analysts, Senior Analysts and Technical Coordinators) consisting of 6-10 full time employees. The job holder has responsibility for the team’s training, performance management and performance in the preparation and review of financial statements, significant acquisitions and disposals and explanatory notes on the same (including preparation and review of tax reporting data due to tax agents), for mutual funds, hedge funds and/or fund of hedge fund clients.
 
Financial statements are prepared on a cyclical basis (for example; quarterly, semi-annual or annually) depending on the team in accordance with regulatory guidelines in the home country (for example: Australia, Guernsey, UK, Ireland, Luxembourg, Switzerland and U.S). The preparation is based on a set processes and procedures and the job holder will be required to adhere to these processes in completing day to day tasks.

Once financial statement is prepared, the jobholder will be responsible for reviewing the work of more junior team members including, analysis and research for any discrepancies before the statement is issued to the home country for review. The Technical Coordinator will then oversee and review any required corrective work as identified and communicated by the home country before closure.
 
Due to the cyclical nature of the activities, it is anticipated that ther
e will be peak periods of work and the job holder may be required to undertake additional working hours to ensure tasks are completed to the appropriate deadlines.

The job holder is will have leadership responsibility for assigned team and processes including planning, allocation and review of work within defined timescales. 


Duties and Responsibilities

General
  • Responsible for effectively managing escalations and focusing on resolution of complex transactions, where expertise is required to interpret policies, guidelines and/or processes
  • Assist stakeholders, partners, and staff with complex problem resolution. Consults on effective ways to meet client needs or appropriate method to be used for resolution of an error.
  • Develops periodic goals, organizes the work, short-term priorities, monitors all activities, and ensures timely and accurate completion of teams work.
  • Monitor team goals as measured against the Section KPIs, identify process failures and improve quality percentages. Improve on past performance through systems development, root cause analysis and continuous training.
  • Cultivates and maintains working relationship with key stakeholders and other operations areas to ensure service levels meets stakeholder requirements.
  • Keep appraised of relevant industry, business, and regulatory developments
 
Business
  • Understand risk in own team; help others to understand this and to recognise that risk is everyone’s responsibility
  • Reviews systems and processes within the team to ensure greater automation and control.
  • Work closely with Senior Manager to achieve long term department goals and on various processes / projects
  • Ensure adequate Governance and Oversight controls are in place with Key Stakeholders – monthly meetings, quarterly service reviews etc.
  • To continually assess the team’s processes to improve efficiency, reduce risk or cost, as well as to increase the satisfaction of our staff. 
  • Deliver on productivity targets for team/process.
  • Participates in client meetings to explain our service capability.
  • Proactively promoting Financial Reporting working groups to keep relevant in the most recent global accounting and regulatory requirements.
  • Participate in client due diligence visits 
 
 
Management
  • Provides leadership and guidance to staff, fostering an environment which encourages employee participation, teamwork, and communication.
  • Guides subordinates in the resolution of difficult client reporting/accounting problems that are non-routine in nature. Directs staff efforts in meeting department objectives.
  • Deliver training /coaching effectively.
  • Conducts Mid-Year and annual appraisal for your direct reports and ensure career development processes are put in place.
  • Ensure team leaders are facilitating one on one on regular basis, analyse feedback and develop appropriate plans.
  • Provides input and support to budget Management process.
 


Qualifications

Skills and Competencies

  • At least 8 years of relevant working experience within a securities operations, investment management, fund services  environment
  • Strong leadership and people management skills. Minimum 3 years of people management experience
  • Bachelor’s degree in Accounting or Finance, CFA or MBA preferred
  • Certified Public Accountant highly desirable
  • Knowledge of financial instruments, accounting concepts and products
  • Knowledge of accounting and regulatory concepts, financial instruments and products acquired through studies and related work experience
  • Knowledge of AUS GAAP & IFRS through studies and/or work experience (preferred)
  • Excellent desktop, IT and systems skills. Experience of Sungard InvestOne fund accounting platform or Confluence/FundARC Suite financial reporting systems advantageous. Knowledge of Microsoft Excel and Word essential
  • Knowledge and understanding of migrations, new client implementations and accounting/legal reporting requirements acquired through work experience. Experience on transitions/consolidation of various systems and completing necessary reconciliations (preferred)
  • Strong practical knowledge of risk and control frameworks applicable to work area
  • Excellent Interpersonal (relationship builder, respectful, resolves problems, people friendly and organisational savvy)
  • Communication (presentation skills, listening skills, oral communication skills, allows others to express themselves and written communication skills)
  • Self-management (adaptability and resilience, learning behaviour, integrity and ethics and relationship builder)
  • Motivation (performance standards, achieving results and persistent)
  • Thinking (creative thinking, decision making, input seeking, logical thinking and solution finding)
  • Organisational Knowledge (business knowledge, expert knowledge and external events impact)
  • Client Service and Quality (quality, relationship building and client satisfaction)
  • Administration (Virtual team capacity utilization , Anticipates needs, execution, planning, process specialist, quality seeker and time management)
  • Leadership (Addresses difficult issues, builds effective teams focused on goals, champions new initiatives, fosters development, gives timely feedback and coaching, Idea generator and sets challenging performance standards) 
Shift

  • 7AM-4PM M-F

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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements
  • APAC EEO Statement
    • APAC EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • Canada EEO Statement
    • Canada EEO STATEMENT

      Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

  • EMEA EEO Statement
    • EMEA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • USA EEO Statement
    • USA EEO STATEMENT

      It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO poster (U.S.)EEO is Law Poster Supplement