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Manager, IT Quality Assurance

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InformationTechnology
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75158 Requisition #
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Responsible for managing an IT Quality Assurance group. Responsible for conducting QA services and activities that ensure that application/system products and projects meet defined quality standards.


Activities include: developing, conducting and evaluating application audits and testing processes; leading and/or conducting testing activities; and communicating with developers to correct system bugs. Incumbents in this area typically have in-depth knowledge of automated testing tools (e.g., WinRunner), quality control and quality assurance approaches.


Conducts performance management and career development processes, and staffing and disciplinary actions.


1. Develops and exercises business plans, policies and procedures related to Quality Assurance


2. Ensures translation of business strategy to technology plan and implements successful test strategies and makes efficient use of the NT Test CoE


3. Provides advisory to both Technology and business partners offering transparency to the planning and status of all technology testing activities


4. Ensures the purpose and value of testing activities is clearly communicated


5. Seasoned multi-disciplinary expert with extensive technical and / or business knowledge and functional expertise


6. Focus of role is on execution of strategic direction of business function activities


7. Carries out complex initiatives involving multiple disciplines and/or ambiguous issues


8. Displays a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness and productivity


9. Conducts performance management and career development processes, provides input for staffing and disciplinary actions and provides hands-on training to staff


10. Develops periodic goals, organizes the work, sets short-term priorities, monitors all activities, and ensures timely and accurate completion of the work. 11. Provides input and support to budget management process


Qualifications:


• A College or University degree and/or relevant proven work experience in Test Project/Program Management is required.


Minimum 5 Years of leadership experience/leading enterprise level strategic programs. Related Industry qualification (e.g. ACCA) is required. PMP/SAFe certification is a plus.


• Excellent oral and written communication skills are required with ability to effectively communicate with senior managers and leaders


• Strong understanding of QA services, bring thought leadership/innovation on emerging QA practices

• Highly flexible and adaptable to change

• Technical skills / systems knowledge (e.g. Peoplesoft) is required

• Leadership and organizational skills are required to determine the Business Unit's goals, resources needed, and to assess and develop the skills of staff.

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