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Director, Asset Management Client Insights

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Advertising/Marketing/PR
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71710 Requisition #
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The Director, Asset Management Client Insights is a senior role within the marketing department of Northern Trust Asset Management. The Director will partner across the business to deepen the collective understanding of clients and consumers. Under the direction of the Chief Marketing Officer for Asset Management, the Director will lead and execute analytic projects to generate actionable insights in to client needs and behavior. This information will be translated to define brand positioning, improve marketing communications and help steer new product development.  

KEY RESPONSIBILITIES: 
  • Utilize agile market research techniques to understand consumer needs. Integrate data from a wide range of primary and secondary sources, including surveys, industry commentaries and third-party research and databases 
  • Prepare acquired data which will be both structured and unstructured in a way that it is suitable for analysis. Synthesize results to present the most impactful and relevant findings to business partners in an understandable way 
  • Understand business objectives. Liaise with the business to design appropriate research and data collection methods. Develop objective-focused research plans 
  • Investigate market activity, identify market trends, collect data on competitors and consolidate information in to relevant actionable reports 
  • Coordinate with and manage junior resource
  • Required 10+ years of experience in marketing research, client insights or competitive intelligence  
  • Must have exceptional research skills across both qualitative and quantitative methodologies and be able to translate insights in a way that is relevant to the business 
  • Search engines, web analytics and business research tool savvy is necessary 
  • Must have demonstrated experience both using and designing various data collection methods (polls, surveys etc) 
  • The ability to synthesize large amounts of data is required 
  • Must have excellent knowledge of statistical packages, databases and MS Office 
  • Must be able to execute on multiple projects simultaneously and independently 
  • Excellent communication skills are required; must be influential and collaborative 
  • Knowledge of the Asset Management industry would be a strong plus
For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 18,100 employees globally. We serve the world’s most-sophisticated clients – from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands.

We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.

As of June 30, 2018, Northern Trust Corporation had:

$135 billion in banking assets
$8.1 trillion in assets under custody
$10.7 trillion in assets under custody/administration
$1.1 trillion in assets under management

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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements
  • APAC EEO Statement
    • APAC EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • Canada EEO Statement
    • Canada EEO STATEMENT

      Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

  • EMEA EEO Statement
    • EMEA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • USA EEO Statement
    • USA EEO STATEMENT

      It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO poster (U.S.)EEO is Law Poster Supplement