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DERIVATIVES CLIENT SERVICES MANAGER

📁
Operations/Securities
📅
75688 Requisition #
Thanks for your interest in the DERIVATIVES CLIENT SERVICES MANAGER position. Unfortunately this position has been closed but you can search our 513 open jobs by clicking here.
Knowledge/ Skills

Required

Proven track record in client service and /or financial service client facing operations role in a fast paced client-focused, deadline-oriented environment
Proven experience of managing tier 1 client relationships and capable of influencing senior management both internally and externally
Strong Leadership skills gained through leading or directing a team or project
Good knowledge of derivatives products, their structures, behaviours and associated life cycle events
Thorough knowledge of a derivatives operations environment obtained from experience of working in a back or middle office, trade support, BA etc.
Excellent management and communication skills for the benefit of developing the relationship with both the external client and internal stakeholders
Technical knowledge of general accounting standards
Strong knowledge or experience of accounting and reporting systems
Ability to Comfortably and Confidently deliver presentations to both senior internal and external audiences
Ability to develop and evaluate solutions that fit in with the existing client offering while meeting client requirements
Clear understanding of prioritization and ability to communicate this to partners in the Derivatives practise to ensure correct timely resolution of high profile items
Ability to proactively determine and manage a client’s needs through open and insightful  dialogue
Confidence to discuss and articulate the different derivatives functions and operational processes with subject matter experts and senior management
Comfortable communicating with all levels of management internally and at the clients
Ability to partner with others to deliver solutions to the benefit of individual clients and the wider client base.
Ability to effectively manage expectations with both clients and internal business partners
Exceptional self-starting skills, attention to detail and an ability to manage simultaneous activities through to resolution
Excellent negotiation skills 
Must be very flexible in approach and open to change

Desired

A strong knowledge of current regulatory requirements
Previous experience or exposure to a custodian bank, fund administrator or outsourced operations model
Solid understanding of clearing services, market requirements and live dates for different types of financial  institutions

The successful candidate will benefit from having: 

Degree in Finance, Accounting, Economics or applied sciences. 
Thorough knowledge of the Derivatives markets and familiarity with complex products
Experience in managing or participating in projects focused on business evolution
Understanding of Active Collateral Management processes
A track record of meeting client expectations with a track record of building strong networks and relationships.

About Northern Trust 

For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 18,500 employees globally. We serve the world’s most-sophisticated clients – from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands.

We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.

Northern Trust proudly cultivates a diverse workforce, to serve our diverse client base. We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company. We encourage applications from the best regardless of ethnicity, gender, gender identity, age, nationality, disability, sexual orientation, education, socio-economic background, parental and caring status, or religion. 

As of December 31, 2018, Northern Trust Corporation had:

$10.1 trillion in assets under custody/administration
$7.6 trillion in assets under custody
$1.1 trillion in assets under management
$132 billion in banking assets 


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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements
  • APAC EEO Statement
    • APAC EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • Canada EEO Statement
    • Canada EEO STATEMENT

      Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

  • EMEA EEO Statement
    • EMEA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • USA EEO Statement
    • USA EEO STATEMENT

      It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO poster (U.S.)EEO is Law Poster Supplement