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Consultant, Business Process Management, Hedge Fund Services

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International Banking
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68979 Requisition #
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Consultant, Account Manager – Business Process Management, Hedge Fund Services

Summary: 
  
The Sr. Consultant will be responsible for oversight of account administration activities for HFS clients as well as developing and tracking key metrics for the business.  Subject matter expertise is beneficial.  
 
Major Duties: 
 
1. Define, develop and track key metrics for the business.  Examples include metrics on cross sell results, new and lost business and outstanding accounts receivable.
2. Assist with the account administration for HFS custody and fund admin clients; including account opening and closing, AML/KYC, completion of required mail forms/direction letters, review and approval of fee invoices.
3. Assist Relationship Managers with specific projects as needed (ex. Data aggregation, basic research, boxed position maintenance, DDQ requests, and Board reports).
4. Operate independently and have in-depth knowledge of business unit, specific area of expertise and strong knowledge in other areas.
5. As subject area expert, provide comprehensive, in-depth consulting and leadership to team and partners at a high technical level 
8. Represent segment/group as appropriate on various business unit and C&IS initiatives
9. Responsible for accurate tracking of opportunities in ERM or other tool
10. Maintain BCP plans, participate in planning and update as needed (across all US locations)
11. Interact with various operations areas to improve processes, oversee software installations, and research processing problems or resolve client inquiries.  

Knowledge / Skills: 
 
- Excellent oral and written communication skills are required 
- In-depth Functional / Industry Knowledge is required 
- Highly flexible and adaptable to change  
 
Experience Required: 

A College or University degree and/or relevant proven work experience is required. 


For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 18,500 employees globally. We serve the world’s most-sophisticated clients – from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands.

We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.


As of December 31, 2018, Northern Trust Corporation had:

$10.1 trillion in assets under custody/administration
$7.6 trillion in assets under custody
$1.1 trillion in assets under management
$132 billion in banking assets 

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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements
  • APAC EEO Statement
    • APAC EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • Canada EEO Statement
    • Canada EEO STATEMENT

      Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

  • EMEA EEO Statement
    • EMEA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • USA EEO Statement
    • USA EEO STATEMENT

      It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO poster (U.S.)EEO is Law Poster Supplement