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Client Expenses Manager (Financial Reporting)

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Accounting Portfolio / Fund
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73661 Requisition #
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Founded in Chicago in 1889, Northern Trust is one of the world's leading financial institutions. We specialise in providing asset servicing solutions and asset management to both institutional and personal clients. The delivery of products and services to this client base is supported through a network of offices around the globe.


Based in Dublin and Limerick, Northern Trust in Ireland administers one of the most varied range of products in the Irish Market and forms a vital part of Northern Trust's global presence.


We believe our most valuable asset is our engaged, empowered & diverse workforce. As a global institution, Northern Trust is committed to building upon this diverse talent through encouraging innovative thinking and personal courage in an inclusive environment. Northern Trust’s commitment to diversity & inclusion is evident in our internal initiatives for which we have won several globally recognised awards.


Why choose a career in Client Expenses with Northern Trust? 

  • Northern Trust has demonstrated a continued commitment to investing in Ireland; Client Expenses is part of the wider Fund Administration team which has grown exponentially and we now have over 350 partners in our Limerick and Dublin offices
  • Our Client Expenses team provides expense services onsite in Limerick, Ireland which complement other Ireland based client services such as Fund Accounting, Financial Reporting, Custodian, and Transfer Agency Services
  • We invest heavily in our people and offer customized training to ensure our people can realise their full potential and avail of the diverse range of career opportunities within Fund Administration and Northern Trust Ireland
  • To complement the company culture, we support our employees' efforts to balance work and home life, in part by offering family-friendly programs and alternative/flexible work situations
    Our modern compensation package is highly competitive and moreover, intuitive to your stage of life and career


Role

This is a new senior managerial position within the Ireland Client Expenses Team that has arisen as a result of a strategic team restructure to support our expanding business in Ireland. It will provide increased control and oversight to the team and the successful individual will be based in Limerick, lead an established team and will report directly to the locally based Head of Client Expenses. 

 

The Ireland Client Expenses Team is responsible for the payment of Third Party, Management, Performance and Directors fee payments along with the calculation and filing of all related tax returns. The team is also responsible for the preparation and review of client budgets on a quarterly basis.

 

The successful candidate will be responsible for an operations team including Accountants, Team Leaders and Consultants, conducting the performance management process, establishing goals & objectives for the team and ensuring the timely and accurate completion of all client expenses production processes. They will also consult with clients and partners ensuring delivery of a first class service and help to identify and develop process improvements, system enhancements and optimise effectiveness within the group and across the department.
 
The role would suit an ambitious, energetic individual with strong systems, product and process knowledge coupled with the ability to lead, motivate and engage partners. Individuals with previous experience in fund administration, operations or accounting are of particular interest for the role.  This role will be of interest to candidates who wish to progress their career in a dynamic, ‘best in class operation’.


Principal Responsibilities

  • Management of the Ireland Client Expenses operational team conducting the performance management process, identification of training and development needs, goals and objectives setting, recruitment and motivation of partners, and establishment of performance standards.
  • Lead and guide partners, and foster an environment which encourages employee participation, teamwork, and communication.
  • Responsibility for the overall client expenses production processes, workload allocations, accuracy, and timeliness across a broad spectrum of financial and accounting matters ensuring all SLA, project and audit deliverables are met.
  • Drive & Lead the review and approval payments and budgets, file tax returns, and ensure all client queries are resolved.
  • Overseeing delivery and implementation of strategic, regulatory and client requested projects with a focus on control and keeping abreast of industry and regulatory developments.
  • Maintain unrivalled client satisfaction and continuously improve the departments’ performance with a direct focus on quality, risk mitigation, efficiencies and internal controls.
  • Work as part of the wider Fund Administration Ireland team engaging with multiple locations and partners to seek opportunities to improve productivity and quality within the department.

Skills / Experience

  • The ideal candidate will have at least 7-10 years in a finance/ banking/ funds related role with experience of managing teams and implementing development and succession plans for all levels. They will display effective communication and coaching skills and the ability to partner effectively with peers and business and overseas partners
  • Experience in management and oversight of an accounts payable function for a multi-national organisation is preferable
  • The ability to contribute to the overall department strategic, tactical and budget objectives and initiatives would be beneficial.
  • Strong communication, analytical, problem solving, planning, presentation, leadership and motivational skills are required.
  • Proven client management skills and the ability to manage a team to plan and meet client and ad-hoc deliverable deadlines required in a high volume, deadline-driven and dynamic environment.
  • Strong PC skills required, notably MS Office (Word, Excel, Powerpoint, Visio)
  • Experience with instilling a strong client service culture in teams is desirable in addition to the ability to represent the business to clients via presentations etc.
  • The successful candidate would display ambition, adaptability, positivity, confidence, discipline, approachability, creativity and enthusiasm.

The Employee Experience - Life at Northern Trust
Joining us, you would benefit from a positive work culture, where we support our employees' efforts to balance work and home life, in part by offering access to a broad range of workplace support options including: flexible working; emergency family or child care support; professional mentoring; paid volunteering days etc.

Personal and professional growth – a world of opportunity
To support our Global business strategy, we have a number of Business Resource Councils committed to promoting diversity and inclusion and supporting employees in their personal and professional growth. We provide opportunities for networking, mentoring and personal and career development across demographic and geographic groups. These groups are responsible for a broad range of personal and professional activities including, guest speaker thought leadership, elder care, nutrition for children, stress awareness, language classes and religious and cultural celebrations to name a few.


Interested in giving back?
Volunteerism, philanthropy, sound business practices and ethics in addition to a conservation-minded approach to protecting the environment all are integral to Northern Trust’s culture of caring and form the foundation of our corporate social responsibility (CSR). All employees are given 2 days paid leave to volunteer and support. Take a look our CSR report on our careers site to find out more.

 

About Northern Trust

 

For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 18,500 employees globally. We serve the world’s most-sophisticated clients – from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands.

 

We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.

 

Northern Trust proudly cultivates a diverse workforce, to serve our diverse client base. We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company. We encourage applications from the best regardless of ethnicity, gender, gender identity, age, nationality, disability, sexual orientation, education, socio-economic background, parental and caring status, or religion.

 

As of September 30, 2018, Northern Trust Corporation had:

  • $10.8 trillion in assets under custody/administration
  • $8.2 trillion in assets under custody
  • $1.2 trillion in assets under management
  • $132 billion in banking assets


 


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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements
  • APAC EEO Statement
    • APAC EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • Canada EEO Statement
    • Canada EEO STATEMENT

      Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

  • EMEA EEO Statement
    • EMEA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • USA EEO Statement
    • USA EEO STATEMENT

      It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO poster (U.S.)EEO is Law Poster Supplement