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ADDITIONAL BUSINESS IMPLEMENTATION MANAGER

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Business Systems/Process
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74808 Requisition #
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The Additional Business team sits within the C&IS Client Implementation Practice based in London. The Implementation manager will be responsible for managing Fund Activity events to successful outcome for existing large Fund Manager and Asset Owner clients within EMEA. 

The candidate should be able to provide comprehensive and extensive project management support to internal and external stakeholders in defining and executing the implementation of additional business. The candidate should be able to identify and understand the stakeholder’s and client’s needs and assess the risk, assumptions and constraints. The candidate should also provide excellent client service and build strong, trustworthy relationships with external and internal stakeholders.
The candidate should be confident and flexible to change.

Principal Responsibilities:
Major Duties:
Co-ordinate Fund Launches and Transitions with new business work streams, Client, External Parties, Relationship Managers and relevant internal business units
Work in partnership with Northern Trust Client Service teams to stand out as the key point of contact for the internal and external parties for the duration of the project
Provide meticulous governance to each project; scope the project and critical path with relevant internal and external parties;  align resources, create project plans and track key milestones/risks/dependencies
Chair project meetings and document actions and updates. Ensure work streams take ownership of their tasks
Actively manage the project progress; review and evolve the plan throughout the implementation ensuring impacts of delays are assessed and highlighted to relevant parties
Responsible for the communication, leadership and management to effectively exchange accurate and relevant information with stakeholders
Ensure communication plans are created and followed; regular working groups are scheduled, status reports are shared with relevant parties and Senior Management reporting is completed
Report and escalate risks and outstanding critical tasks to Senior Management
Assist in RFPs and Sales presentations to prospective clients
Conduct Lessons Learned on completion of complex projects when required

Skills/Experience:

Exceptional interpersonal skills and the ability to adapt communication style and messaging to different audiences
Ability to ask  serve as a subject matter expert and mentor to other more junior level employees
Displays an appropriate sense of urgency with the ability to prioritise workload in pressured environments
Industry and product knowledge; Strong understanding of IOO, Fund Accounting, TA, Custody, Depositary or a subset of thereof
Experience of client implementation and on boarding would be advantageous
Excellent organisational and analytical skills; excellent leadership and communication skills required
Requires a college or university degree and/or relevant work experience
Demonstrates excellent experience in change initiatives covering areas such as operations, IT and Product development
Previous experience of fund launches would be advantageous
Knowledge in developing standards and best practices
Intermediate understanding of Microsoft Applications

Competencies:
Client Service
Analytical Thinking
Concern for Quality
Leadership 
Initiative


About Northern Trust 

For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 18,500 employees globally. We serve the world’s most-sophisticated clients – from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands.

We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.

Northern Trust proudly cultivates a diverse workforce, to serve our diverse client base. We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company. We encourage applications from the best regardless of ethnicity, gender, gender identity, age, nationality, disability, sexual orientation, education, socio-economic background, parental and caring status, or religion. 

As of December 31, 2018, Northern Trust Corporation had:

$10.1 trillion in assets under custody/administration
$7.6 trillion in assets under custody
$1.1 trillion in assets under management
$132 billion in banking assets 

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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements
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    • APAC EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • Canada EEO Statement
    • Canada EEO STATEMENT

      Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

  • EMEA EEO Statement
    • EMEA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • USA EEO Statement
    • USA EEO STATEMENT

      It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO poster (U.S.)EEO is Law Poster Supplement